After overcoming website
glitches and long waits to get Obamacare, some patients are now running into frustrating
new roadblocks at the doctor's office.
A month into the most sweeping changes to healthcare in half a century,
people are having trouble finding doctors at all, getting faulty information on
which ones are covered and receiving little help from insurers swamped by new
business.
Experts have warned for months that the logjam was inevitable. But the extent of the problems is taking by surprise many patients — and even doctors — as frustrations mount.
Experts have warned for months that the logjam was inevitable. But the extent of the problems is taking by surprise many patients — and even doctors — as frustrations mount.
Aliso Viejo resident
Danielle Nelson said Anthem Blue Cross promised half a dozen times that her oncologists would be covered under her new policy. She was
diagnosed last year with non-Hodgkin's lymphoma and discovered a suspicious lump near
her jaw in early January.
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